Member login to ugwin

Existing users access their ugwin account through username or email and password. Once logged in, you can deposit via DANA, e-wallet, mobile banking, local payment, online payment, or major Indonesian banks; play live-dealer tables, sportsbook markets, slot games, and esports betting; and manage withdrawals. Services are available only where local law permits.

Sign in to your account

Forgot your password?

Don't have an account? Open an account

Your ugwin account gives you access to

  • Live-dealer tables Blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo with real dealers and multi-camera studio feeds.
  • Sportsbook markets Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, and esports tournaments.
  • Slot games Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and additional titles.
  • Esports betting Mobile Legends, Free Fire, PUBG Mobile, and other competitive gaming markets.
  • Multiple payment routes Deposit and withdraw via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking.
  • Play on any device Access ugwin through web browser or mobile app on smartphones, tablets, and desktops.

Account access and security

If you forgot your password

Click the "Forgot your password?" link on this page. Enter your email address or username. We will send a password-reset link to your registered email. Follow the link to create a new password. If you do not receive an email within a few minutes, check your spam folder or contact our support team.

If your account is locked

Multiple failed login attempts trigger a temporary lock for security purposes. Wait subject to verification, then try again. If your account remains locked after this period or if you believe it was locked in error, contact support with your username and registered email. Do not attempt to access the account through a different device while it is locked.

Two-factor authentication

ugwin does not require two-factor authentication at login, but you can enable it in your account settings for added security. If enabled, you will receive a verification code via SMS or email after entering your password. Enter this code to complete login. Keep your registered phone number and email address current.

Need help logging in?

Contact our support team via in-app chat, email, or phone during business hours. Have your username, registered email address, and a brief description of the issue ready. We do not accept login-help requests from accounts that have not completed Know Your Customer (KYC) verification.

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